Library Services While we are Closed

Posted Mar 20, 2020


Shorewood Public Library is closed, with an anticipated re-opening date of Monday, April 13. We are keeping a close eye on things. Should our re-opening date change, we will announce it to you as early as possible.

As of 5:30 p.m. on Friday, March 20, we will not have staff available by phone to assist you. You can get limited assistance via email by emailing us at shorewood@mcfls.org. Our librarian team will answer you within two days.

If you need more immediate assistance, Milwaukee Public Library and Milwaukee County Federated Library System staff can help you.

Milwaukee Public Library's Ready Reference service

MPL staff can help you access your library card number, reset your PIN, get a new temporary card to use digital services, and access the digital services provided by MPL, MCFLS, and/or your home library (Shorewood, or whatever that may be).

Telephone, chat and email service is available 9:00 a.m. – 5:00 p.m. Monday, March 23 – Friday, March 27. There will be no  telephone, chat and email service available on the weekends.

Call 286-3000 

Go to mpl.org to connect with library staff via email and chat.

MPL is Milwaukee County's Resource Library. We are incredibly grateful to their leadership and staff at every level for being able to provide some county-wide library assistance while the rest of us are unable to do so. 

MCFLS assistance

MCFLS staff can help you access your library card number, reset your PIN, get a new temporary card to use digital services, and access the digital services provided by MPL, MCFLS, and/or your home library (Shorewood, or whatever that may be).

Call 286-3520 for assistance, M-F 8:00 a.m. - 4:30 p.m.

You can also email helpdesk@mcfls.org 

Milwaukee County Federated Library System staff are working remotely. They keep libraries connected to the Internet and keep our database of library patrons and library materials operational. They are working to ensure that things can go back to normal when we reopen.

Get a Virtual Library Card

If you don't have a library card, you can get a temporary virtual card! This will allow you to use the library's many digital resources.

Click here to sign up for a virtual card on CountyCat: Self-Registration

Digital Resources

Check out the library's many digital resources which you can access from anywhere, using your valid library card!

The EXPLORE menu on our website has been temporarily redesigned to focus on our digital services. 

We miss you. We wish you well. We look forward to seeing you soon.



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